If you have any questions about this privacy policy or your personal data, please email me at nataliewhelanphotography@gmail.com

I collect personal information from you to provide my photography services and manage my work. This includes:

* Information you provide directly: your name, email, phone number, addresses, booking or payment details, responses to forms, and other information you submit when contacting me.

* Information collected automatically: IP address, browser type, device data, usage analytics (through Pixieset and Google Analytics), and cookies.

I use this information to:

* Provide photography services and deliver galleries or other products you request

* Communicate about your booking, orders, or enquiries

* Improve my website and client experience

* Personalise communications, marketing, and newsletters (if you have opted in)

* Conduct record-keeping, analytics, and research

To provide my services, I work with the following organisations:

* Pixieset – handles gallery hosting, bookings, contact forms, invoices, questionnaires, and photo delivery. Their privacy policy explains how they process data: https://pixieset.com/privacy/

* Email provider (Gmail) – stores communications and newsletter data. Data is handled per Google’s privacy policy.

* Payment processors (Stripe, PayPal, Bank Transfer) – payment data may be transferred to Europe or the US and is subject to their privacy policies.

These transfers are necessary for providing my services. If you do not wish your data to be transferred in this way, please contact me or consider booking with an alternative provider.

My website uses cookies to improve your browsing experience and for analytics:

* Session cookies – remember actions on the site, such as form submissions and interface preferences.

* Google Analytics – anonymised data for monitoring website performance and usage.

You can accept or decline cookies in your browser settings, though declining may limit website functionality. For more information about cookies, visit aboutcookies.org.uk.

My galleries may contain links to external websites. I am not responsible for the privacy practices of other sites. Please review their privacy policies when visiting external links.

I may share your data with third parties only when necessary to provide my services, comply with the law, or protect rights and safety. Examples include:

* Payment processors for transactions

* Pixieset for gallery hosting and website services

* Accountants for tax and legal obligations

* Law enforcement or regulatory authorities if required

I ensure that all third parties protect your data in line with applicable laws.

You have the right to:

* Access, correct, or update your personal information

* Request deletion of your data

* Withdraw consent for marketing communications at any time

To exercise your rights, email me at [your email]. I may charge a small fee for processing requests.

I may update this policy periodically. Please check this page for the latest version.

If you have a complaint about how I handle your data, email [your email].

If unsatisfied, you may contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ICO online contact form https://ico.org.uk/global/contact-us/email/